Scroll down to see if a Skype update is available. Head to the App Store and tap on the account icon in the upper right-hand corner of the screen. It’s always a good idea to update your apps when possible, as those updates can patch up bugs. You might be running an outdated version of Skype, which can cause problems. As a result, the app keeps on logging you out. If you recently changed your Microsoft account password, Skype may have trouble updating the information. Outdated Skype versions or corrupted app data may force the app to constantly sign you out. Why do I have to sign in to Skype every time? Ask users to sign out, click the Delete my sign-in info link on the sign-in screen, and then try again. If the user’s sign-in address has recently changed, they may need to delete cached sign-in data. Why is Skype for business not signing in?Īsk the user to uninstall and reinstall Skype for Business Online from the Microsoft 365 admin center. If you’re using an Android device, make sure you haven’t blocked internet access to the Skype app. Check your internet connectivity by opening any other web page.
To fix this issue, try the following: Make sure your mobile device is not offline. Enter your password and select the arrow to continue.
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